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Privacy Policy for SO CHEEK

SO CHEEK (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our beauty services booking app, SO CHEEK, where users can book beauty services and beauticians arrive at your home to perform services.

By using SO CHEEK, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

When you use SO CHEEK, we may collect the following information:

  • Personal Information: Name, phone number, email address, and payment details.

  • Location Data: Your precise location is collected (including in the background) so beauticians can reach your doorstep to provide services.

  • Booking Details: Services requested, date and time of booking, and beautician assigned.

  • Device Information: Mobile device ID, operating system, app version, and IP address.

2. How We Use Your Information

We use the information collected to:

  • Provide, manage, and improve our services.

  • Enable beauticians to locate your home and deliver services at your doorstep.

  • Process bookings and payments.

  • Communicate with you regarding bookings, promotions, or support queries.

  • Ensure customer safety and service quality.

3. Location Data

  • We collect and use your location data in the background to help beauticians navigate to your address.

  • This data is only shared with the assigned beautician for the purpose of service delivery.

  • You can disable location sharing from your device settings, but this may affect our ability to provide services.

4. Data Sharing and Disclosure

We do not sell or rent your personal information. However, we may share information with:

  • Beauticians: To complete your booking and navigate to your home.

  • Payment Processors: For secure payment transactions.

  • Legal Authorities: When required by law or to protect our rights and safety.

5. Data Retention

We retain your data for as long as your account is active or as needed to provide services. Once you delete your account, your data will be permanently deleted within a reasonable timeframe, except where retention is required by law.

6. Your Rights

You have the right to:

  • Access, update, or correct your personal information.

  • Withdraw consent for location tracking (may limit service).

  • Request account deletion.

To delete your account:

7. Security

We take appropriate security measures (technical, administrative, and physical) to protect your data against unauthorized access, misuse, or disclosure.

8. Children’s Privacy

SO CHEEK is not intended for use by individuals under 18. We do not knowingly collect personal data from children.

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at:

SO CHEEK
D-03, Kamat Galaxy,
Mapusa, Goa – 403507
Email: sochicsupp@gmail.com
Owner: Sameera Shetye

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on our website and app with the revised “Effective Date.”